My Site is Down ! Help !
A web site can appear down for many reasons: Please check the following
1. Is your internet connection working properly?
2. Has your domain name expired recently? You can log in to the client area at https://www.smartartist.com.au/clients/whmcs/clientarea.php to check domains registered through us.
3. If you have had a number of failed logins recently, our firewall may have temporarilly blocked your IP. If this is the case, the block should be lifted automatically after approx 30mins. Other people can see your site normally during this period.
4. If your site is displaying a suspended message, it may be related to a security or billing issue. Please contact support in these cases.
If you are unsure if the issue is on our end or yours, you can check using the site
To check for issues regarding our services, please check the status announcements page:
Was this answer helpful?
These are the standard ports cpanel uses for its various services. Please check these...
This applies to accounts that have added additional FTP users, it doesn't apply to your main...
Your ability to use your own domain name as the outgoing SMTP server is limited by your ISPs mail...
If you are having trouble receiving your emails, please check the following: 1....